Sidergas Track & Weld FAQ

How do I access the app?

• Request username and password at Sidergas Srl by writing to: info@sidergas.com

I can not access with username and password provided by Sidergas

• Make sure that you entered username and password properly (they are both case sensitive) and without spaces.
• If you still get the invalid credentials message, remember that you can install the app only on one per-account device.
• If you change your device, please ask for the reset of your account.
• If you want to install the app on a second device, please ask for a second account.

I can not read the barcode

• In case of poor light conditions or damaged barcode please try typing the barcode manually using the button
• The Sidergas Track & Weld app can read only the barcode produced by Sidergas Srl